Whether you are hailing a cab back to your hotel from the airport, chartering a bus to take a large crew to Comerica Park for the day, arranging transportation home after a night out on the town or hiring a limo for a luxury ride to a late-spring or summer wedding, we ask you to consider safety and security when using a for-hire transportation service.
MDOT (Michigan Dept of Transportation) offers an online resource for passengers who want to make the right choice as summer is here and all year long. To help you, a list of registered and insured transportation services operating in Michigan is available on the MDOT website.
When you hire a passenger transportation service, you are placing your safety in the hands of that driver. I urge everyone to protect their families by using only companies that appear on the MDOT website as licensed transportation services. If it’s not on the list, it’s not recommended.”
When using for-hire transportation, ask in advance if there will be any additional charges for gratuities, vehicle cleaning, mileage and fuel costs. If you have to sign a contract, do not make payment until you have read the contract.
Many legitimate transportation companies now use technology as part of their service model, promoting and arranging rides through websites, apps, social media and other means. Please research before utilizing any of the new smartphone-based transportation services, which allow people who need rides to use an app to find and pay a participating driver. Any of these companies not listed on the MDOT website, and some of their drivers, operating in Michigan are doing so without proper licensing or other authorization to provide for-hire passenger transportation services.
We suggests that passengers considering app-based transportation first determine the hidden risks if the rider, driver, or vehicle does not have specific insurance coverage. It’s a good idea to research any transportation service company to learn about its insurance coverage, vehicle maintenance and driver screening programs.